Terms of Service

RepairTheLeak helps property owners connect with qualified roofing professionals for emergency roof repairs, leak detection, and related services.

To ensure fast response across different locations, service requests may be fulfilled by experienced roofing professionals in your area. These professionals are selected based on availability, location, and service requirements.

RepairTheLeak facilitates the coordination of service requests, but all roofing works are carried out by our qualified and experienced partners.

You agree to use this website for lawful purposes only. You must not:

• Provide false or misleading information
• Attempt to interfere with the operation of the website
• Use the website for fraudulent or harmful activities

We reserve the right to restrict access to users who violate these terms.

When you contact us or submit a request:

• You agree to provide accurate contact and location details
• You understand that response times may vary based on availability, location, and conditions
• You acknowledge that emergency situations may require prioritization

Submitting a request does not guarantee immediate service, but we make every reasonable effort to get a qualified professional to you as quickly as possible.

Services requested through RepairTheLeak are carried out by independent roofing professionals who we partner with. These professionals:

• Are not employees of RepairTheLeak
• Operate independently and manage their own work practices
• Are responsible for the services they provide

While we work with experienced and qualified professionals only, RepairTheLeak does not control the specific methods, materials, or execution of any work performed.

RepairTheLeak does not set service pricing and does not collect payment for roofing services.

• All quotes are provided by the assigned roofing professional
• Pricing may vary depending on the scope of work, materials, urgency, and site conditions
• Payments are made directly to our partner providers

By approving the work, you enter into an agreement directly with our assigned patner.

Quotes, timelines, and repair recommendations are provided by our partners, based on their assessment of your property.

RepairTheLeak may assist in relaying information between you and the patner, but is not responsible for the accuracy of quotes or the execution of work. We encourage you to review and approving all work before and after execution.

Roofing work, particularly in emergency situations, may involve temporary measures to prevent further damage. Final outcomes may depend on factors such as:

• Existing roof condition
• Weather conditions
• Accessibility and safety considerations

Additional work may be required after initial repairs. This will be communicated by our partners.

RepairTheLeak provides its services on an “as available” basis. We do not guarantee:

• Immediate availability of service
• Specific response times
• That all issues will be fully resolved in a single visit

Any warranties or guarantees related to the work performed are provided solely by our patners.

To the fullest extent permitted by law, RepairTheLeak is not liable for:

• Property damage resulting from pre-existing conditions
• Delays caused by weather, material shortages, or other external factors
• Indirect, incidental, or consequential damages
• Work performed by our partners

Where liability cannot be excluded, our total liability is limited to the amount, if any, paid directly to RepairTheLeak for the use of our service.

You agree to indemnify and hold harmless RepairTheLeak from any claims, damages, or disputes arising from:

• Misuse of our website or services
• Agreements entered into between you and our partners

As a customer, you agree to:

• Provide safe and reasonable access to your property
• Disclose known hazards or structural concerns
• Review and approve the scope of work before it begins

Failure to provide accurate information may affect service delivery.